Google automatically signed out, won't sign in - can't figure out what went wrong...

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Google automatically signed out, won't sign in - can't figure out what went wrong...

Dennis Carr-2
Running Pidgin 2.11.0 in Linux (Debian Squeeze - or whatever's about to
go stable....)

Recently, Pidgin just signed itself out - and is throwing an "unable to
connect" error.  I have made no changes to the account profile, and
there's no further information because I can't seem to find a debug
option. Only symptom I can give is this: when I hit "Reconnect", it
fails within about a half a second.  

In short, I'm looking for one of a couple different things - if
something's changed on Google's side, how to get that information
(debug option?), or something.  Help a guy out? =D

-Dennis

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Re: Google automatically signed out, won't sign in - can't figure out what went wrong...

Eion Robb-3
Is that when using XMPP or the Hangouts plugin?

Can you get a debug log as you connect from Help->Debug Window?

Cheers,
Eion

On 8 February 2017 at 18:25, Dennis Carr <[hidden email]> wrote:
Running Pidgin 2.11.0 in Linux (Debian Squeeze - or whatever's about to
go stable....)

Recently, Pidgin just signed itself out - and is throwing an "unable to
connect" error.  I have made no changes to the account profile, and
there's no further information because I can't seem to find a debug
option. Only symptom I can give is this: when I hit "Reconnect", it
fails within about a half a second.

In short, I'm looking for one of a couple different things - if
something's changed on Google's side, how to get that information
(debug option?), or something.  Help a guy out? =D

-Dennis

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Want to unsubscribe?  Use this link:
https://pidgin.im/cgi-bin/mailman/listinfo/support


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Re: Google automatically signed out, won't sign in - can't figure out what went wrong...

Dennis Carr-2
On Thu, 9 Feb 2017 09:01:46 +1300
Eion Robb <[hidden email]> wrote:

> Is that when using XMPP or the Hangouts plugin?

Using straight XMPP.  

> Can you get a debug log as you connect from Help->Debug Window?
>

Got it.  Think I found the pertinent problem: looks like a DNS issue,
a zone change may have happened and the names don't exist anymore. Log
follows from latest attempt.

This said, if there's a Hangouts plugin, I'll see if I can find it.
Curious, you think it'll solve the problem, Eion?

-Dennis

Pidgin Debug Log : Wed 08 Feb 2017 03:32:22 PM PST
(15:28:38) account: Connecting to account [hidden email]/Gaim.
(15:28:38) connection: Connecting. gc = 0x560b90e905e0
(15:28:38) dnssrv: querying SRV record for gmail.com:
_xmpp-client._tcp.gmail.com (15:28:38) dnssrv: found 5 SRV entries
(15:28:38) dnsquery: Performing DNS lookup for xmpp.l.google.com
(15:28:38) dns: Created new DNS child 11303, there are now 1 children.
(15:28:38) dns: Successfully sent DNS request to child 11303
(15:28:39) dns: Got response for 'xmpp.l.google.com'
(15:28:39) dnsquery: Error resolving xmpp.l.google.com:
No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving
xmpp.l.google.com: No address associated with hostname
(15:28:39) jabber: Unable to connect to server: Error resolving
xmpp.l.google.com: No address associated with hostname.  Trying next
SRV record or connecting directly. (15:28:39) dnsquery: Performing DNS
lookup for alt1.xmpp.l.google.com (15:28:39) dns: Created new DNS child
11305, there are now 1 children. (15:28:39) dns: Successfully sent DNS
request to child 11305 (15:28:39) dns: Got response for
'alt1.xmpp.l.google.com' (15:28:39) dnsquery: Error resolving
alt1.xmpp.l.google.com: No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving
alt1.xmpp.l.google.com: No address associated with hostname
(15:28:39) jabber: Unable to connect to server: Error resolving
alt1.xmpp.l.google.com: No address associated with hostname.  Trying
next SRV record or connecting directly. (15:28:39) dnsquery: Performing
DNS lookup for alt2.xmpp.l.google.com (15:28:39) dns: Created new DNS
child 11307, there are now 1 children. (15:28:39) dns: Successfully
sent DNS request to child 11307 (15:28:39) dns: Got response for
'alt2.xmpp.l.google.com' (15:28:39) dnsquery: Error resolving
alt2.xmpp.l.google.com: No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving
alt2.xmpp.l.google.com: No address associated with hostname
(15:28:39) jabber: Unable to connect to server: Error resolving
alt2.xmpp.l.google.com: No address associated with hostname.  Trying
next SRV record or connecting directly. (15:28:39) dnsquery: Performing
DNS lookup for alt3.xmpp.l.google.com (15:28:39) dns: Created new DNS
child 11309, there are now 1 children. (15:28:39) dns: Successfully
sent DNS request to child 11309 (15:28:39) dns: Got response for
'alt3.xmpp.l.google.com' (15:28:39) dnsquery: Error resolving
alt3.xmpp.l.google.com: No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving
alt3.xmpp.l.google.com: No address associated with hostname
(15:28:39) jabber: Unable to connect to server: Error resolving
alt3.xmpp.l.google.com: No address associated with hostname.  Trying
next SRV record or connecting directly. (15:28:39) dnsquery: Performing
DNS lookup for alt4.xmpp.l.google.com (15:28:39) dns: Created new DNS
child 11311, there are now 1 children. (15:28:39) dns: Successfully
sent DNS request to child 11311 (15:28:39) dns: Got response for
'alt4.xmpp.l.google.com' (15:28:39) dnsquery: Error resolving
alt4.xmpp.l.google.com: No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving
alt4.xmpp.l.google.com: No address associated with hostname
(15:28:39) jabber: Unable to connect to server: Error resolving
alt4.xmpp.l.google.com: No address associated with hostname.  Trying
next SRV record or connecting directly. (15:28:39) dnsquery: Performing
DNS lookup for gmail.com (15:28:39) dns: Created new DNS child 11313,
there are now 1 children. (15:28:39) dns: Successfully sent DNS request
to child 11313 (15:28:39) dns: Got response for 'gmail.com'
(15:28:39) dnsquery: Error resolving gmail.com:
No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving gmail.com:
No address associated with hostname
(15:28:39) jabber: Couldn't connect directly to gmail.com.  Trying to
find alternative connection methods, like BOSH. (15:28:39) dnssrv:
querying TXT record for gmail.com: _xmppconnect.gmail.com (15:28:39)
dnssrv: res_query returned an error (15:28:39) jabber: Unable to find
alternative XMPP connection methods after failing to connect directly.
(15:28:39) connection: Connection error on 0x560b90e905e0 (reason: 0
description: Unable to connect) (15:28:39) account: Disconnecting
account [hidden email]/Gaim (0x560b8f976450) (15:28:39)
connection: Disconnecting connection 0x560b90e905e0 (15:28:39)
connection: Destroying connection 0x560b90e905e0 (15:28:42) util:
Writing file prefs.xml to directory /home/dennisthetiger/.purple
(15:28:42) util: Writing file /home/dennisthetiger/.purple/prefs.xml
(15:28:44) util: Writing file accounts.xml to
directory /home/dennisthetiger/.purple (15:28:44) util: Writing
file /home/dennisthetiger/.purple/accounts.xml (15:31:52) GLib-GObject:
value "-1917734935" of type 'gint' is invalid or out of range for
property 'weight' of type 'gint' (15:31:52) stun: using server
(15:32:22) prefs: /pidgin/filelocations/last_save_folder changed,
scheduling save.


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Re: Google automatically signed out, won't sign in - can't figure out what went wrong...

Eion Robb-3
Wow yeah, looks like you've got a DNS issue there :)  Tried configuring your system to use a different DNS server?

The Hangouts plugin doesn't use any of the records you're having trouble looking up, but you might end up with trouble not being able to access different domains instead.  Fixing your DNS would be a better first step :)

Cheers,
Eion

On 9 February 2017 at 12:35, Dennis Carr <[hidden email]> wrote:

On Thu, 9 Feb 2017 09:01:46 +1300
Eion Robb <[hidden email]> wrote:

> Is that when using XMPP or the Hangouts plugin?

Using straight XMPP.

> Can you get a debug log as you connect from Help->Debug Window?
>

Got it.  Think I found the pertinent problem: looks like a DNS issue,
a zone change may have happened and the names don't exist anymore. Log
follows from latest attempt.

This said, if there's a Hangouts plugin, I'll see if I can find it.
Curious, you think it'll solve the problem, Eion?

-Dennis

Pidgin Debug Log : Wed 08 Feb 2017 03:32:22 PM PST
(15:28:38) account: Connecting to account dennisthetiger@.../Gaim.
(15:28:38) connection: Connecting. gc = 0x560b90e905e0
(15:28:38) dnssrv: querying SRV record for gmail.com:
_xmpp-client._tcp.gmail.com (15:28:38) dnssrv: found 5 SRV entries
(15:28:38) dnsquery: Performing DNS lookup for xmpp.l.google.com
(15:28:38) dns: Created new DNS child 11303, there are now 1 children.
(15:28:38) dns: Successfully sent DNS request to child 11303
(15:28:39) dns: Got response for 'xmpp.l.google.com'
(15:28:39) dnsquery: Error resolving xmpp.l.google.com:
No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving
xmpp.l.google.com: No address associated with hostname
(15:28:39) jabber: Unable to connect to server: Error resolving
xmpp.l.google.com: No address associated with hostname.  Trying next
SRV record or connecting directly. (15:28:39) dnsquery: Performing DNS
lookup for alt1.xmpp.l.google.com (15:28:39) dns: Created new DNS child
11305, there are now 1 children. (15:28:39) dns: Successfully sent DNS
request to child 11305 (15:28:39) dns: Got response for
'alt1.xmpp.l.google.com' (15:28:39) dnsquery: Error resolving
alt1.xmpp.l.google.com: No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving
alt1.xmpp.l.google.com: No address associated with hostname
(15:28:39) jabber: Unable to connect to server: Error resolving
alt1.xmpp.l.google.com: No address associated with hostname.  Trying
next SRV record or connecting directly. (15:28:39) dnsquery: Performing
DNS lookup for alt2.xmpp.l.google.com (15:28:39) dns: Created new DNS
child 11307, there are now 1 children. (15:28:39) dns: Successfully
sent DNS request to child 11307 (15:28:39) dns: Got response for
'alt2.xmpp.l.google.com' (15:28:39) dnsquery: Error resolving
alt2.xmpp.l.google.com: No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving
alt2.xmpp.l.google.com: No address associated with hostname
(15:28:39) jabber: Unable to connect to server: Error resolving
alt2.xmpp.l.google.com: No address associated with hostname.  Trying
next SRV record or connecting directly. (15:28:39) dnsquery: Performing
DNS lookup for alt3.xmpp.l.google.com (15:28:39) dns: Created new DNS
child 11309, there are now 1 children. (15:28:39) dns: Successfully
sent DNS request to child 11309 (15:28:39) dns: Got response for
'alt3.xmpp.l.google.com' (15:28:39) dnsquery: Error resolving
alt3.xmpp.l.google.com: No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving
alt3.xmpp.l.google.com: No address associated with hostname
(15:28:39) jabber: Unable to connect to server: Error resolving
alt3.xmpp.l.google.com: No address associated with hostname.  Trying
next SRV record or connecting directly. (15:28:39) dnsquery: Performing
DNS lookup for alt4.xmpp.l.google.com (15:28:39) dns: Created new DNS
child 11311, there are now 1 children. (15:28:39) dns: Successfully
sent DNS request to child 11311 (15:28:39) dns: Got response for
'alt4.xmpp.l.google.com' (15:28:39) dnsquery: Error resolving
alt4.xmpp.l.google.com: No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving
alt4.xmpp.l.google.com: No address associated with hostname
(15:28:39) jabber: Unable to connect to server: Error resolving
alt4.xmpp.l.google.com: No address associated with hostname.  Trying
next SRV record or connecting directly. (15:28:39) dnsquery: Performing
DNS lookup for gmail.com (15:28:39) dns: Created new DNS child 11313,
there are now 1 children. (15:28:39) dns: Successfully sent DNS request
to child 11313 (15:28:39) dns: Got response for 'gmail.com'
(15:28:39) dnsquery: Error resolving gmail.com:
No address associated with hostname
(15:28:39) proxy: Connection attempt failed: Error resolving gmail.com:
No address associated with hostname
(15:28:39) jabber: Couldn't connect directly to gmail.com.  Trying to
find alternative connection methods, like BOSH. (15:28:39) dnssrv:
querying TXT record for gmail.com: _xmppconnect.gmail.com (15:28:39)
dnssrv: res_query returned an error (15:28:39) jabber: Unable to find
alternative XMPP connection methods after failing to connect directly.
(15:28:39) connection: Connection error on 0x560b90e905e0 (reason: 0
description: Unable to connect) (15:28:39) account: Disconnecting
account dennisthetiger@.../Gaim (0x560b8f976450) (15:28:39)
connection: Disconnecting connection 0x560b90e905e0 (15:28:39)
connection: Destroying connection 0x560b90e905e0 (15:28:42) util:
Writing file prefs.xml to directory /home/dennisthetiger/.purple
(15:28:42) util: Writing file /home/dennisthetiger/.purple/prefs.xml
(15:28:44) util: Writing file accounts.xml to
directory /home/dennisthetiger/.purple (15:28:44) util: Writing
file /home/dennisthetiger/.purple/accounts.xml (15:31:52) GLib-GObject:
value "-1917734935" of type 'gint' is invalid or out of range for
property 'weight' of type 'gint' (15:31:52) stun: using server
(15:32:22) prefs: /pidgin/filelocations/last_save_folder changed,
scheduling save.





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